Tips for Better Conversations

• Keep it simple. Use short sentences and clear words. Too much information at once can be overwhelming.

• Use nonverbal cues. Smiles, gentle touch, and eye contact often speak louder than words.

• Stay calm and patient. Frustration can escalate confusion. Take a breath before responding.

• Avoid corrections. Instead of pointing out mistakes, gently redirect or change the subject.

• Create a routine. Familiar times and places make communication easier and reduce stress.

• Ask one question at a time. Multiple questions can feel overwhelming; give your loved one time to respond.

• Use names, not pronouns. Instead of “he” or “she,” say the person’s name to avoid confusion.

• Reduce distractions. Turn off the TV or move to a quiet space so conversations can be focused and clear.

• Offer choices, not open-ended questions. “Would you like tea or coffee?” is easier than “What do you want to drink?”

• Validate feelings. Even if the words don’t make sense, the emotions behind them are real. Acknowledge and comfort.

• Use gentle humor. When appropriate, lighthearted moments can reduce tension and help both of you relax.

• Know when to pause. If the conversation becomes stressful, it’s okay to step away and return later

Tips for Family Members & Friends

If you’re not a primary caregiver but want to stay connected with a loved one living with dementia, a little preparation goes a long way:

• Keep visits short and positive. A half-hour of quality time is often more meaningful than a long, tiring visit.

• Bring a familiar item. A photo, piece of music, or favorite snack can spark recognition and comfort.

• Avoid quizzing. Don’t ask “Do you remember me?” Instead, introduce yourself warmly: “Hi, I’m Susan, your niece.”

• Go with the flow. Let the conversation unfold naturally, even if it doesn’t follow a logical order.

• Be present. Sometimes sitting quietly together or holding hands speaks louder than words.

• Follow the caregiver’s lead. They know what works best at that moment and can guide you on how to help.

Additional guidance for families is available through the CDC’s Caregiving for People with Alzheimer’s Disease and Related Dementias.

How SCI Can Help

At Senior Citizens Inc., we know that dementia affects the entire family. Our DayBreak Respite Center and Adult Day Health Centers provide safe, engaging environments for older adults with memory loss, giving families peace of mind and a much-needed break.

We also connect caregivers with trusted resources and advocacy to make caregiving less isolating and more sustainable.